- Product Files
- Auroralight Finishes
- Auroralight Return Terms
- Auroralight Warranty
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Auroralight 1GS Ground Stake Outdoor Accessory
The 1GS Ground Stake is part of the most comprehensive mount offering available. It is molded from solid ABS and utilizes a standard 1/2" (NPS) Universal Thread to work with many fixture brands. The 1GS is Built with reinforced flanges for maximum durability; the exclusive wire feed channel speeds installation by guiding wire to exit out the side.
Auroralight’s hallmark material is natural copper. Because precipitation, sun exposure, and humidity all contribute to the development of a natural patina, how quickly your luminaires age will depend on your local conditions. Generally, untreated copper and brass darken after approximately 30 days of outdoor exposure. In time, copper matures to a deep red hue; brass attains darker shades of umber. Given a few years’ time, a beautiful verdigris may develop. The natural patina of Auroralight luminiares harmonizes perfectly with any outdoor setting.
BRUSHED NICKEL PVD
Auroralight’s Nickel PVD finish is applied through a state-of-the-art process, Physical Vapor Deposition. Proven in applications such as bathroom fixtures and marine equipment, the finish is extremely durable on our outdoor luminaires. Applied over solid copper and brass, resulting appearance is similar to Stainless Steel, available on most fixtures and accessories.
Lifetime Warranty does not apply to PVD coating.
BRONZE LIVING PATINA
Our Bronze Living Patina is an accelerated patina finish for those discerning clients who do not wish to wait for nature to take its time and paint their luminaires with a natural patina. Living Patina is wax coated and continues to age outdoors. Unique coloring will keep developing based on local climatic conditions.
For a darker BLP, please specify BLP-XD.
Lifetime Warranty does not apply to BLP coating.
POWDER COATED (White, Black or Bronze)
Baked polyester powder coat available on select products. Consult factory for custom colors.
Lifetime Warranty does not apply to powder coating.
- Auroralight: Made to order items. Returns are not accepted.
WARRANTY OCTOBER 2017 REV 7.0
EXCLUSIVE LIFETIME WARRANTY
Should any Auroralight fixture fail to operate properly for any reason, other than the Architectural Series, return the item to Auroralight to be repaired or replaced at our discretion. This warranty covers material defects, workmanship and accidental damage under normal usage. Intentional misuse, vandalism or gross neglect shall void all warranties. Some exclusions apply, see below:
ACCIDENTAL DAMAGE COVERAGE
Accidental damage under normal usage is covered under our Lifetime Warranty. Once received, your product will be repaired or replaced at our discretion. Cosmetic damage, to include minor scratches and dents, will be repaired to the best of our ability; refurbished parts may be utilized should replacement be deemed necessary. Coverage does not apply to optional finishes (BLP, Nickel, PVD, Powder Coat, etc.), should refinishing be required, charges will apply. We are not responsible for labor, down-time or equipment rental charges for on-site service. Shipping and handling charges are the responsibility of the sender.
The “Architectural Series” carries lifetime repair or replacement coverage on all Brass, Copper and Stainless Steel fixtures, and a full 60 month warranty on Aluminum fixtures. This warranty protects against socket failure, glass-breakage, material defects and workmanship. Optional finishes and accidental damage (other than glass breakage) are not covered; should refinishing be required, charges will apply. We are not responsible for labor, down-time or equipment rental charges for on-site service.
The underwater series of fixtures carry a Lifetime Repair or Replacement Warranty on all brass body parts, material defects, and manufacturing defects; and a full 60-month warranty that covers all internal components at a maximum depth of up to 10’ (3m). Damaged caused by improper installation, accidental damage (including lens-breakage), on-site labor, and incidental or actual damage to aquatic life is not covered by this warranty. Not to be used in pool and spa rated areas, saltwater or harsh water conditions.
Lamps/LED LIGHT ENGINES
Any internal components for LED luminaires (excluding the “HPL Series”; see below) shall be warranted for 10 years or 50,000 hours from the original date of purchase, whichever comes first. HPL Series LED modules manufactured by Auroralight shall be warranted for 5 years from the original date of purchase. Failure to operate due to improper voltage/ power surge/lighting strike, etc. will incur time and material charges for repair/replacement.
Coverage does not apply to OEM parts to include but not limited to lamps, optics, accessories (hex baffles, glass filters, etc.), transformers and LBD series LED drivers. Refer to original manufacturer for warranty details.
TO SUBMIT A CLAIM:
Contact us at 877-942-1179 or E-mail us at firstname.lastname@example.org to obtain a RETURN GOODS AUTHORIZATION (RGA) number. Please adequately package the product to prevent further damage from occurring during shipment. Product lost or damaged in transit due to inadequate packaging will incur repair/replacement charges. Auroralight is not responsible for lost product. Clearly indicate the assigned RGA number on the outside of the package and send to: Aur orali ght 2742 Loker Ave . West CARLSBAD, CA 92010 Your product will be repaired or replaced at our discretion and promptly returned to you via common carrier of our choice. Average repair time from time of receipt is 3-5 business days, however times may vary. Should signature be required at time of delivery please notify us at time of RGA request.