Order a replacement part for an Artemide wall-mounted light and received first class service, from ordering thru delivery the whole process was easy and well-communicated.
The lamp arrived on time, beautifully crated and shipped and in perfect condition. Alas, I made a mistake in estimating the best size. It is a complicated site and the previous lamp was way too big so I ordered a smaller size snd it just doesn’t look great in our space. Too expensive to to return to Italy. Bummer.
As the title states, great costumer service, Arie Louie, is always very helpful,
finding specific light fixtures, to shipping and even in case of replacements
overall Seginus is a great company to work with, thanks to it's dedicated staff.
I’m the landscaper guy who clipped and shattered the top of your light fixture and had to pay for the replacement top.
Not really happy that it’s a $100 fix but your delivery and product was a match.
There you go.