Signify North America Corporation (“Signify”) warrants to the original purchaser (“Purchaser”) that the Signify branded outdoor professional luminaires identified on Schedule 1 (“Products”) will be free from defects in material and workmanship which cause the Product to fail to operate in accordance with the performance specifications set forth in documentation published for or provided with the Product (“Specifications”) for the applicable period and subject to the additional terms and conditions set forth on Schedule 1 from the date of purchase (as set forth in the applicable invoice) (“Warranty Period”)
Unless otherwise noted on Schedule 1, Signify warrants that any standard finish on a Product will be free of cracking, peeling, excessive fading, and corrosion defects during the applicable Warranty Period. To the extent that an authorized Signify distributor is the Purchaser of the Products, such distributor may transfer this limited warranty to subsequent purchasers of the Products, provided that such Products are resold in new condition and in their original packaging. For LED Products, the Product shall be considered defective only if 10% or more of the LED components fail for such Product.
Photocells (standard issue NEMA and button type), occupancy sensors, low voltage indicators, fuses, surge suppressors and other third party accessories that are not manufactured by Signify are excluded from this warranty, but may be covered by a third party manufacturer. Such third party manufacturer shall be solely responsible for the costs related to any claims associated with any such accessories. Extended life photocells carry a 10-year limited warranty from the third party manufacturer. Emergency battery packs and polycarbonate lenses (used on vandal resistant products or as vandal resistant covers or options) have a Warranty Period of 1 year. If any Product covered by this limited warranty is returned by Purchaser in accordance with Signify Terms and Conditions of Sale (available at www.Signify.com/warranties) within the Warranty Period, and Signify determines to its satisfaction that such Product failed to satisfy this warranty, Signify will, at its option, repair or replace the Product or the defective part thereof, or reimburse Purchaser for the purchase price, subject to the terms and conditions set forth herein. For purposes of clarity, "repair or replace the Product or the defective part thereof" does not include any removal or reinstallation costs or expenses, including, without limitation, any labor costs or expenses, shipping costs to return non-conforming Products or any damages that may occur during the return of Product to Signify. If Signify chooses to replace the Product and is not able to do so because it has been discontinued or is not available, Signify may replace it with a comparable product. Signify reserves the right to use new, reconditioned, refurbished, repaired or remanufactured products or parts in the repair or replacement of any Product covered by this limited warranty.
This limited warranty is subject to these additional conditions: • The Products have been properly handled, stored, wired, transported, installed, operated and maintained in accordance with the applicable Specifications. • A Signify representative will have access to the failed Products and the fixtures used to operate them. If the fixture or other parts become suspect, the representative shall have the right to invite other manufacturers’ representatives to evaluate the lighting system components. • The Product has been purchased directly from an authorized Signify distributor/dealer for use in regions that are within the jurisdiction of the United States or Canada. • Purchase receipt for the Product is available for inspection by Signify. This limited warranty does not apply to damage or failure to perform arising as a result of any acts of God or from any abuse, misuse, abnormal use, improper power supply, powers surges or fluctuations, corrosive environments, neglect, exposure or any use or installation in violation of the instructions or restrictions prescribed by Signify or any applicable standard or code, including those contained in the latest National Electrical Code, Standards for Safety of Underwriters Laboratory, Inc. (UL), the American National Standards Institute (ANSI), or, in Canada, the Canadian Standards Association (CSA).
LED: 5 years
Non LED: 1 year
Standard finishes: 5 year warranty on finish for LED products and 1 year warranty on all other products. Custom finishes: 1 year warranty on finish.
Poles & Brackets**
Aluminum: 5 Years
Steel: 3 years
Special Conditions: Custom finishes: 1 year warranty (unless otherwise noted). Anodized finishes: Are not warranted with regard to finish consistency and color uniformity due to the inherent nature of the anodizing process. Buy American: For Poles & Brackets coded with the "BAC" suffix, consult factory for warranty details
