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- Product Files
- Hunza Warranty
The Hex Cell Louvre Kit consists of an extension component for the luminaire body, a Hex Cell Louvre insert and an extra lens and gasket. The main purpose of the Louvre accessory is to protect the eye from the sideways glare emitted from the lamp, without dramatically changing the look of the luminaire.
HUNZA LIGHTING BLACK LABEL WARRANTY
When you purchase or specify a Hunza luminaire, you get the benefit
of the legendary Hunza reputation for high quality and long life. We
back this up with extended warranty, offering up to 10 years on body
components and 5 years on the integral PURE LEDTM system. Warranty
on plug-in (drop-in) LED lamps is limited to 1 year. When installed and
maintained properly Hunza luminaires will last a lifetime so we keep
serviceability firmly in mind when designing the components and
Hunza Five Year Warranty*
All Hunza aluminium luminaires with a UV stable powder-coat finish
have a five-year replacement warranty, subject to standard conditions
listed below. Integral PURE LEDTM components are limited to 5 year
warranty. Warranty on plug-in (drop-in) LED lamps is limited to 1 year.
Hunza Ten Year Warranty*
All Hunza stainless steel and copper luminaires have a ten-year
replacement warranty, subject to standard conditions listed below.
Integral PURE LEDTM components are limited to 5 year warranty.
Warranty on plug-in (drop-in) LED lamps is limited to 1 year.
Hunza Lifetime Warranty*
All glass lenses supplied with Hunza luminaires have a lifetime
1. The environment in which the fixture is to be installed must be
considered carefully when selecting the finish. Stainless steel
luminaires are recommended for high-risk environments such as near
salt water. Aluminium luminaires may not be covered by the full
warranty in these situations.
2. Stainless Steel requires regular cleaning with fresh water when installed
in salty environments. (Refer to instructions supplied with luminaire).
3. Hunza underwater fixtures are not be covered by warranty in situations
where there are chemical imbalances in the water.
4. Warranty excludes impact damage (except for glass lenses), incorrect
installation and incorrect re-assembly.
5. Fixtures must be kept properly maintained, including replacement of
gaskets and lenses when necessary.
6. Hunza, at its discretion, may replace components or the complete
7. Hunza warranty is limited to the repair or replacement of products ONLY,
labour charges will not be accepted.
8. Hunza will not be liable for any labour charges for any repair or
replacement of defective drivers. Drivers have their own manufacturer
warranty and any faults will be at the responsibility of the manufacturer.
9. Polycarbonate and acrylic lenses are limited to 5 year warranty.
N.B. Acrylic lenses must NOT be cleaned with any petrochemical
substance, warranty will be void.
10. Warranty excludes halogen lamps and lamp holders, which are
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