Lighting Limited Warranty
The limited warranty may only be transferred to subsequent purchasers of the product if the product is resold in new condition and in its original packaging. The below Limited Warranty is subject to limitations, exclusions and other terms set forth in the LSI General Terms and Conditions and the limited warranty set forth below.
Light Fixtures, Poles and Finishes Limited Warranty
LED LIGHT FIXTURES AND LED COMPONENTS
LSI warrants LSI branded LED light fixtures against defects in materials and workmanship for five (5) years from the date of shipment. LSI will, at its option, replace, repair, reimburse or credit 100% of the original purchase price of the defective light fixture, components or electronics. LSI reserves the right to replace or repair defective fixtures, components or electronics utilizing the same or functionally similar products that are new, repaired or reconditioned.
The paint finish warranty on LED light fixtures is covered by the Limited Warranty set forth below.
The above Limited Warranty excludes components or fixtures not branded by LSI. This includes LED luminaires, Power Supplies and Modules. These items carry the warranty from their respective manufacturers. LSI will provide Buyer with all necessary manufacturer contact information to coordinate warranty claims.
LED MODULES
LED modules are warranted for a period of 5 years. An LED module in an LED light fixture is not defective if less than ten percent (10%) of the individual LEDs in the light fixture do not illuminate. An LED module that fails within the manufacturer’s warranty period will be exchanged. LSI will not honor a cash reimbursement claim to cover material charges for replacement material after one year from date of shipment.
HID AND FLUORESCENT LIGHT FIXTURES; AND CLEARANCE ITEMS
These products are sold “AS IS” “WHERE IS” WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES.
POLES
LSI warrants cataloged poles against defects in materials and workmanship for a period of one (1) year from date of shipment. LSI will, at its option, replace, repair reimburse or credit 100% of the original purchase price of a defective pole. LSI reserves the right to replace or repair any defective pole utilizing the same or functionally similar products that are new, repaired or reconditioned. The replacement part warranty starts from the original order shipment date. LSI will not pay or reimburse labor costs to replace or repair defective poles.
All LSI poles are warranted to meet listed EPA requirements. Any pole which has a lower EPA rating than the indicated wind-loading zone where the pole will be located is specifically excluded from this warranty. In general, EPA ratings apply to locations 100 miles away from hurricane ocean lines and mountains, which are defined as the Atlantic and Gulf of Mexico coastal areas. Pole locations outside the United States are specifically excluded from this warranty. Pole fatigue, damage or failure caused by or resulting from induced vibration, harmonic vibration or resonance associated with the movement of air currents around the product or by any other local condition are specifically excluded from this warranty. Pole fatigue, damage or failure in any way caused by or resulting from the attachment of banners, flags, streamers, signs, baskets, planters and other extraneous items to a pole that were not part of the originally approved design are specifically excluded from this warranty.
PAINTING – FIXTURE AND POLE PAINT FINISHES
Pole and Outdoor Fixture Finishes: LSI poles and outdoor fixture finishes feature the Dura Grip® baked-on polyester-powder finishing process. The pole finish is warranted for a period of five (5) years from date of shipment against cracking, peeling, or excessive fading. An additional two (2) years is added for the Dura Grip® Plus finish on poles. Some fading, staining or chalking may occur. This is part of the normal aging process and is not a manufacturing defect and therefore not covered by any warranty.
Indoor Fixture Finishes: The indoor fixture finish is warranted for normal indoor use for a period of two (2) years from date of shipment.
Composite Fixtures: The composite fixture finish is warranted for a period of five (5) years from date of shipment against corrosion.
Fixture and Pole Paint Finish Warranty Claims: If during the warranty period the finish of a fixture or pole shows signs of failure, LSI must be promptly notified in writing within sixty (60) days from the initial onset of such failure together with proof of purchase. Transportation, removal, and installation costs are not included in the replacement.
EXCLUSIONS AND LIMITATIONS
THE LIMITED WARRANTY FOR EACH LSI PRODUCT IS EXCLUSIVE AND IS GIVEN AND ACCEPTED IN LIEU OF ANY AND ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY AGAINST INFRINGEMENT AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. BUYER’S EXCLUSIVE REMEDY FOR ANY NONCONFORMITY OR DEFECT IN ANY PRODUCT SHALL BE ONLY AS EXPLICITLY SET FORTH HEREIN.
IN NO EVENT SHALL LSI BE LIABLE FOR INCIDENTAL, COMPENSATORY, CONSEQUENTIAL, ECONOMIC, INDIRECT, SPECIAL OR OTHER DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES RESULTING FROM LOSS OF USE, PROFITS, BUSINESS OR GOODWILL EVEN IF LSI WAS ADVISED OF OR WAS OTHERWISE AWARE OF THE POSSIBILITY OF SUCH DAMAGES, ARISING FROM THE PURCHASE, RESALE, USE, OR DISPOSAL OF ANY PRODUCT, WHETHER THE CLAIM ARISES UNDER TORT LAW, STRICT LIABILITY, PRINCIPLES OF EQUITY, OR CONTRACT. LSI’S AGGREGATE LIABILITY WITH RESPECT TO A DEFECTIVE PRODUCT SHALL NOT EXCEED AND IN ALL EVENTS BE LIMITED TO THE PURCHASE PRICE OF THAT DEFECTIVE PRODUCT.
LSI WILL NOT HONOR ANY WARRANTY CLAIM WITHIN THE APPLICABLE WARRANTY PERIOD WITHOUT PRIOR WRITTEN APPROVAL AND AUTHORIZATION FROM LSI. THIS LIMITED WARRANTY DOES NOT APPLY TO DAMAGE OR FAILURE TO PERFORM ARISING AS A RESULT OF ANY ACTS OF GOD OR FROM ANY ABUSE, MISUSE, ABNORMAL USE, IMPROPER POWER SUPPLY, POWERS SURGES AND/OR TRANSIENTS, DIPS OR FLUCTUATIONS, CORROSIVE ENVIRONMENTS, NEGLECT, EXPOSURE OR ANY USE OR INSTALLATION IN VIOLATION OF THE INSTRUCTIONS OR RESTRICTIONS PRESCRIBED BY LSI OR ANY APPLICABLE STANDARD OR CODE, INCLUDING THOSE CONTAINED IN THE LATEST NATIONAL ELECTRICAL CODE, STANDARDS FOR SAFETY OF UNDERWRITERS LABORATORY, INC. (UL), THE AMERICAN NATIONAL STANDARDS INSTITUTE (ANSI), OR, IN CANADA, THE CANADIAN STANDARDS ASSOCIATION. NO AGENT, DISTRIBUTOR OR DEALER IS AUTHORIZED TO CHANGE, MODIFY OR EXTEND THE TERMS OF THIS LIMITED WARRANTY ON BEHALF OF LSI. LSI WILL NOT PAY OR REIMBURSE LABOR COSTS, TRAVEL TIME OR EQUIPMENT RENTAL COSTS TO REPLACE OR REPAIR DEFECTIVE LIGHT FIXTURES, LEDS, POLES, COMPONENTS OR ELECTRONICS. ALL WARRANTIES ARE VOID IF THE PRODUCT IS NOT USED FOR THE PURPOSE FOR WHICH IT WAS DESIGNED OR IF ANY REPAIRS OR ALTERATIONS ARE MADE THAT HAVE NOT BEEN AUTHORIZED AND APPROVED BY LSI. ALL WARRANTY CLAIMS MUST BE SUBMITTED WITHIN SIXTY DAYS OF THE ONSET OF THE DEFECT. THIS LIMITED WARRANTY IS VOID IF ANY REPAIRS OR ALTERATIONS ARE MADE BY ANY PERSON NOT AUTHORIZED BY LSI IN WRITING.
Effective Date: 3/15/21
